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Things to Inventory Before You Consider an Employ...

You may have noticed it’s increasingly hard to hang on to your best people. Good team members leave for a variety of reasons, but most often it’s because they aren’t engaged in their role or they don’t feel valued. Here’s the thing, though – morale and engagement aren’t necessarily mutually exclusive.  An employee can be engaged in his role and still not feel valued and vice versa. That’s th

December 13, 2017

Is Your Sales Incentive Program Demotivating 98% ...

Here’s the problem with sales incentives: Traditionally, sales incentives have been handed out to the top performers- let’s say, the top two percent of a sales force. These individuals are honored at an awards ceremony in some exotic location, and then whisked away on a trip to yet another exotic location, or showered with lavish gifts and treated like royalty… while the rest of the sales force

November 29, 2017

Three Reasons to ‘Upskill’ Your Team Starting Now

Upskill Verb Teach (an employee) additional skills. ‘this is an opportunity to upskill staff and expand their capabilities’ ‘the upskilling of the labor force’ To learn additional skills ‘they will provide grants of up to 75% for staff who decide to upskill’ There’s an old saying- perhaps one of the oldest of the old sayings- that ‘you can’t teach an old dog new tricks.’

November 15, 2017

Let Your Team Choose Their Goals

No discussion of motivation and how it relates to a company’s success can be held without speaking of goals- but the best practice for establishing your team’s goals is up for debate. Chances are your managers dictate deliverables and goals to your teams, and that’s just the way it’s always been and always will be.  Allow us to turn that upside down for you. “There’s some science around the

November 8, 2017

The Best Time to Reward Your Team

Time and place. It matters. We write thousands of words about rewards and motivation and engagement in this blog, but it’s time for us to get specific about the how’s and why’s of rewarding.  While there is no real wrong way to reward, there are circumstances where a certain type of reward might be more appropriate than others- the trick is, as a manager, to recognize these events and capture t

November 1, 2017

Rewards and Feedback: Do They Really Motivate? W...

Motivation. We spend a lot of time on this blog discussing the science behind it and the things that seem to make people do good work.  This time we’re putting the question to the people who you’re trying to motivate: the staff- the teams and individuals on the front lines who are working hard to make you look good and your clients happy.  What really motivates them, and how far do managers have t

October 25, 2017

The Best Way to Catch Your Team Doing Things Right

It’s Psychology 101.  If you want someone to follow a certain behavior or to achieve a certain goal, you must catch them in the act of doing something right. Make an active effort to spot them exhibiting the behavior, and compliment or reward their effort. It turns out, though, that’s only part of the formula.  As we established in an earlier blog we’re really talking about changing and establi

October 18, 2017

Keeping Your Remote Workers Off the Island

In the movie Cast Away, Tom Hanks’ character gets marooned on a deserted island and his only friend is a volleyball named Wilson. For some employees who regularly work remotely, this scenario may hit a little too close to home.  As it turns out, managers have to work a little harder to make their remote team members feel engaged. If you read a recent report by CyberLink, you might think the blo

October 11, 2017

Juicing Your Team: Creating A High-Performance Cu...

There is something special about a large organization operating at its peak, every part humming in sync, contributing to the cause. Whether it is a sports team poised to make a championship run or a business innovating and making an impact in their field, we’ve identified three characteristics of high-performance cultures- all of which can be obtained, though it may not be easy. THE TEAM, THE T

October 4, 2017

Always Be Motivating: Best Practices for the Agil...

Motivating your team is a problem as old as business itself, made that much more complicated by individual personalities and even the generational traits of your staff. There is no one-step answer to keeping your team in the fast lane to success. As cohesive as your team may be, it is still comprised of individuals. As the late comedian Bill Hicks said, “There is no ‘I’ in team. There is, howev

September 27, 2017

Rewarding Your Team in an Agile Workplace

“Celebrate the little victories” seems like solid advice for everyone, but it is particularly critical in an agile work environment. We’ve covered the philosophy of agile in previous blogs, but if you missed them, here they are: AGILE Part 1 AGILE Part 2

September 20, 2017

The ROI of On-The-Spot Rewards

It’s human nature. People want to feel appreciated. They want to feel connected with something bigger than them and know that they are contributing to that big thing’s success. As a manager, one of the most important elements of your job description is to keep your staff engaged, productive, and encouraged. The good news here is that providing your people with enough positive feedback to feel a

September 13, 2017