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Motivating Generation Z – Video

Do you know what motivates the most tech-savvy generation the business world has ever seen?   .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }   Generation Z is already taking their place in the workforce.  In this installment of our new video series, Xceleration President and CEO Ben Levenbaum explains what motivates them, and what you will need to change to engage them i

July 11, 2018

Recognizing and Rewarding a Service Milestone (Gu...

In August, I will celebrate another service milestone – my nine-year anniversary at Xceleration.  Nine years!  During my tenure here I’ve voted for President twice, seen the release of several generations of iPhones, and the assembly, disassembly and reassembly of The Avengers. Nine years seems like a lifetime in today’s working world and indeed, it is.  According to the US Department of Labor’s Bureau of Labor Statistics, workers have served their current employees for an average of 4.2 years.   While this news may disprove the theory that most employees jump from one placement to another

June 27, 2018

The Cost of Employee Engagement

At first blush, the cost of an employee engagement program like Xceleration’s may seem daunting. Keeping your team members engaged and happy is more than a full-time job and there must be some significant expense in that process, right? The fact is, you’re right. There is some cost, but it’s more expensive to allow your employees to become disenchanted with their role in your company and flee to the welcome embrace of another employer. Marisa Haehnlein is Senior Vice President of Client Solutions at Xceleration and she says breaking down the cost of engagement versus the cost of losing a

June 20, 2018

Innovation is Driven by Intention, Not Inspiratio...

Innovation isn’t driven by a moment of inspiration, it is a discipline that is cultivated through intention.  Do you know how to manage people towards turning an idea into the next big thing for your company? There is a myth surrounding innovation that I’ve heard a million times in my eighteen-year design career.  It goes something like this, “He was driving to work one morning when the idea hit him like a lighting bolt, and the rest is history.”  The issue with this perception is that, while it’s true ideas are sometimes conceived in a flash, there is a lot more to the story. Most disru

June 13, 2018

How to Increase Engagement in Less Than a Minute ...

Managers who offer timely, helpful input have employees who are three times more engaged than workers with bosses who offer zero feedback. .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }   In the first installment of our new video series, Good to Great in :58, Xceleration's President and CEO Ben Levenbaum shows you how to offer your team members meaningful feedback that just migh

June 6, 2018

Rewarding Globally: Four Things to Consider (Gues...

When considering a rewards strategy for your global employee base, it’s important to keep in mind that one size does not fit all.  In a complex global economy, establishing any business program is not A to B.  It’s more like A to Q, H, P and Z and then back to B, but not before a quick pit-stop at T.  You can’t understand the global picture of a program without first diving into the various local pictures that comprise it.  For example, data privacy is a hot topic, but not everybody can recite 25 countries’ data privacy laws from memory – nor should they have to.  You can’t begin rewarding glo

May 30, 2018

Earning Trust in the Office

Trust is built with consistency. -Lincoln Chafee   Earning trust in the office place, whether you are a member of the rank and file or a manager, takes time and effort. It’s a combination of what you do, what you say, and how you choose to conduct yourself that dictates if – and how quickly – you will earn the trust of your co-workers. It is entirely possible you will spend more time with this group of people than with any other person in your life right now, including a spouse or significant other, so trust and success travel hand-in-hand. Trust is important because you ha

May 9, 2018

Does Your Internal Brand Inspire Your Employees? ...

Something that one of my colleagues wrote in a blog earlier this year struck a serious note with me and inspired a cascade of thoughts around creating a strong internal brand by following the same principals you’d use to engender long-term relationships with external customers.  The topic was Customer Loyalty, and Catherine Walts ended the piece by saying, “There was a time when you could expect your customers to remain loyal solely on the basis of your quality product, but in today’s competitive environment, it takes an engaging customer journey with multiple touchpoints to create your army o

May 2, 2018

Does Rewarding Work? We Asked the New Guy. (Guest...

We’ve all been the new hire at the office. It’s weird, right? It’s often intimidating, overwhelming, confusing, and it’s a unique challenge even under the best of circumstances. We are given so much to learn and absorb when we start a new job, and we have to do so in a fairly short period of time to feel successful and effective. Sure, there’s that whole “how to do your job” part… but we’re also faced with learning an entirely new office ecosystem. What does everyone wear? What do people do for lunch? What are your desk-neighbors like? Who can you talk to about Game of Thrones? Is the office c

March 28, 2018

How to Get Your Employees to Do Things That Are N...

Do you offer rewards to your employees for doing good work?  If yes, great! Do you reward your employees for excelling at or accomplishing a certain task? If so, great. Do you reward your employees for any other behaviors or doing things they may not be thrilled about? If no, you’re not alone. . . we find that there is a misconception that rewards and incentives can and should only be applied to doing good work, meeting a certain goal, or excelling at a specific task. That line of thinking is limiting both in terms of the effects that incentives and rewards can have on employee engage

March 7, 2018

Employee Engagement and Your Company’s Bott...

The level of engagement your employees exhibit on a daily basis has a profound impact on your bottom line.  Truly engaged employees work with passion and feel a sincere connection to their company.  They drive innovation and move the company forward.  Yet, a recent Gallup poll reveals only 33% of the 126 million American’s who work full-time are engaged and inspired at work. This means a staggering 67% of American workers are either “not engaged” or “actively disengaged” which is believed to cost U.S. companies approximately $550 billion annually. By comparison, companies with high level

February 28, 2018

Screaming vs. Coaching: The Power of Effective Fe...

Anyone who has participated in athletics at any level has experienced that coach. The ticking time bomb, who was liable to go off at any moment - and for some athletes, the coach who sucked the pleasure and fun out of the sport. Chances are, you’ve worked for that type of manager as well.  The one who offers zero constructive feedback for whom entire departments walk on eggshells and is the reason many people leave a company. Some of these coaches and managers wield their temperamental nature effectively, carefully choosing the moments when they explode and manage to be successful because o

February 21, 2018