X

Would you like to customize your experience?

We will only send you the content you are most interested in.

I'm interested in:

Not now, thanks.

Stay Up-to-date with Xceleration

How rewards can help create an “intentional” workplace culture [VIDEO]

As more companies focus on customer satisfaction, it's clear they still have to make sure their own workers are happy and engaged.

As more companies focus on customer satisfaction, it's clear they still have to make sure their own workers are happy and engaged.

However, it appears most workers are actually not as happy and engaged as they could be."

According to Gallup's "State of the American Workplace" study, 70 percent of workers are not reaching their full potential – a problem that can ultimately lead to bad customer service.

A recent Forbes article noted that successful companies with a good track record of customer satisfaction all understand the importance of creating an "intentional" culture of engagement.

Part of an organization's strategy to implement that intentional culture of engagement is to create a formal points-based rewards program that rewards employees for a job well done and motivates them to do better.

Creating an intentional culture of engagement will help empower workers, while helping to make sure customers are getting the best service possible.
 

What are you waiting for?
Subscribe to get the latest from our blog!