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Ongoing recognition helps firms improve performance

While employee engagement can have a positive impact on company productivity, profit and performance, most incentive strategies are falling short of their goals

While employee engagement can have a positive impact on company productivity, profit and performance, most incentive strategies are falling short of their goals. A survey by Right Management revealed 56 percent of global organizations are unable to see improvements to their bottom lines when implementing new management tactics, according to Benefits Canada.

The results of the survey suggests that the periodic engagement strategies many firms use are ineffective and should be replaced with continuous efforts to improve work conditions, career development and employee empowerment. Ongoing reward and recognition programs could be what organizations need to see the desired changes in their staff.

"Employee engagement should be a mindset, not a program that starts and stops when morale is bad," said Scott Ahlstrand, Right Management's global practice leader for employee engagement. "Unfortunately, many large organizations don't have a true pulse on the value of their engagement. They need to effectively turn engagement data into meaningful intelligence at the department and individual manager level to help employees recognize their contributions to the business."

Taking the time to acknowledge the efforts of individuals is a clear and simple way to highlight the importance of each person within the organization. These efforts can be used to provide relevant examples of how workers impact company performance. Individuals could be recognized for everything from resolving a conflict with a client to improving office safety, helping them understand how their actions help their organizations.

Traditionally, these efforts were recognized publicly with a special announcement, but managers now have more tools available to them. Social media networks provide a public forum for employees to share experiences and offer support to their coworkers. Customer Think noted that 31 percent of workers said that honest communication via digital networks was very important to their satisfaction. Companies can use these tools to improve recognition programs and maintain ongoing efforts to boost employee engagement levels.

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