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Using reward programs to get workers in the right roles

Having the right employees in the roles best suited for their skills and temperaments can greatly increase a small company's performance.

Having the right employees in the roles best suited for their skills and temperaments can greatly increase a small company's performance.

A new study commissioned by Microsoft found that developing companies around the world lose more than $24 billion in productivity each year by having employees in the wrong roles. Fortunately, employee reward recognition programs can establish a clear career path for new employees and help them develop the skills they need to achieve the next step.

Outlining personal development goals for staff members allows them to clearly see how they can improve their skills to help their employers. This keeps workers more engaged and provides motivation for continuous learning. Recognition programs can be used to create a formal feedback policy by using regular reviews to determine which employees have achieved their goals.

Creating various career paths for workers allows them to pursue areas that interest them. The Microsoft study found that when nontechnical employees are placed in charge of IT solutions, their overall productivity suffers. On average, they lose six hours of productivity a week, as managing IT takes time away from their other job functions. Keeping workers in roles that suit their personalities and skills is essential to maximizing performance at a small company.

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