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Workers need more training on new technology

Employee reward programs can be used to support training programs that help workers learn and adopt new technology.

Companies have been rushing to implement new technology that will help their employees become more productive. However, data from the International Association of Administrative Professionals (IAAP) indicates that workers are grossly under-supported when it comes to training programs.

The source found that 75 percent of administrative professionals regard keeping up with changing technology as their biggest concern at work. Mobile devices and cloud servers have altered the way that businesses run, allowing information to be shared easily and accessed from just about anywhere. This has created opportunities for firms to boost productivity, but if staff members can't use the technology to its fullest extent, the investment in the new platforms is being wasted.

Employee reward programs can be used to support training programs that help workers learn and adopt new technology. The research by IAAP found that half of office workers are responsible for their own training. This could result in a lot of trial and error, leading to frustration and a lack of effort in adopting expensive systems designed to boost productivity. By offering incentives for workers who complete online training courses, businesses can encourage employees to learn new skills on their own time. The personalized rewards keep workers focused on improving the efficiency of the entire office by encouraging employees to share what they have learned.

Office workers receive just 10 hours of training each year from their employers on the use of new technology. This is not a lot of time to teach everyone all aspects of a particular technology platform, but reward programs can encourage workers to share ideas, offer suggestions and experiment with new systems. By recognizing employees who are early adopters, business leaders can inspire everyone to use new technology.

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