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Businesses look to the future with ‘social HR’

Companies are taking a more social approach to their employee reward and recognition programs, aiming to laud individuals who embrace company culture and exhibit a collaborative work ethic.

Companies are taking a more social approach to their employee reward and recognition programs, aiming to laud individuals who embrace company culture and exhibit a collaborative work ethic.

By some experts, this ethos is known as "social human resources," and is expected to result in changes in the office over the coming years. In a recent article for The Daily Exchange, Joseph Fung writes that part of this requires "reinventing performance management."

To do so, firms will want to establish a regimen of regular feedback, requiring senior personnel to review staff members against personal and co-worker assessments as well as company needs and goals.

"Continuous feedback allows for faster recognition of a problem facing an employee but also for the success of a particular employee," Fung explains. "If there is something being done well, this also provides managers an opportunity to give kudos to a deserving employee, maybe even sharing the recognition across an employee’s network."

Businesses will want to make sure to communicate the new system to workers to ensure they understand the reasons behind the process and, thus, will be more likely to jump onboard.

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