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Communication key to employee engagement

Only setting aside time to collect feedback once a year prevents organizations from continually improving.

Communication is one of the most essential factors for improving employee engagement. Without a clear and consistent line of dialogue between managers and their teams, workers are likely to feel disconnected, unappreciated and unimportant.

BusinessWeek notes that annual engagement surveys have little effect on employee performance, because only setting aside time to collect feedback once a year prevents organizations from continually improving. A better option is employee recognition programs that maintain open dialogue on an organizational-wide level.

Businesses that use employee recognition to reward strong performance throughout the year are better able to communicate company values and objectives. This can increase worker engagement by providing continuous feedback on individual and department goals. The more managers are encouraged to recognize the performances of their team members, the more lines of communication will open. Employees will begin to feel comfortable approaching their supervisors about problems or even offering solutions as a way to earn rewards. 

The right employee recognition program can help create a culture that recognizes the importance of communication. The open and honest dialogue throughout the organization will let workers feel as though their opinions matter, which can increase their engagement.

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