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The Eyes Don’t Lie; Rewards and Biometrics

The debate is as old as the concept of rewards itself- which is more effective: cash, or material things and experiences? There are solid arguments on both sides but now definitive scientific evidence, in the form of biometrics, puts the argument to rest. A 2016 study commissioned by the Incen...

April 11, 2018

Predictive Analytics- Seeing Your Customer’s Future

Whether you are a believer in fortune-telling, or psychic readings, we’ve all had our future predicted – possibly as recently as today – through predictive analytics. Think about the last time you ordered an item online. Were you presented with a list of items other customers were interested in w...

April 4, 2018

Does Rewarding Work? We Asked the New Guy. (Guest Blog)

We’ve all been the new hire at the office. It’s weird, right? It’s often intimidating, overwhelming, confusing, and it’s a unique challenge even under the best of circumstances. We are given so much to learn and absorb when we start a new job, and we have to do so in a fairly short period of time...

March 28, 2018

How to Create Loyal Customers One by One

The internet, for all its advancement and for all of its flaws, has enabled businesses to do something they’ve never really been able to do before: connect with their consumers, quite literally, on a one-to-one level. While those connections might not always be literally human to human, even a “b...

March 21, 2018

The Key to Motivating Sales Performance [Infographic]

A sales incentive program is an excellent way to reward high-performing sales people, and give new salespeople the jumpstart they need to succeed.

August 7, 2017

Benefits and roadblocks to setting up a recognition program [infographic]

Benefits and roadblocks to setting up a recognition program There are many benefits to setting up an employee recognition program. That said, these processes are not yet universal. Companies today need to think about what they could attain by committing to these strategies, then map out a ...

July 26, 2017

The Cycle of Motivation

Creating a cycle of motivation When staff members are engaged in their work, it is often the culmination of numerous situations that contribute to their positive attitude. Each little event adds to their satisfaction, making it difficult to pinpoint exactly when someone becomes engaged. Unde...

July 19, 2017

The Hospitality Industry and Employee Engagement [infographic]

The long-term success of any business hinges on the satisfaction of its customers. And this is especially true in the hospitality industry. For example, by making sure a guest has a great experience, a hotel manager can increase the chances of the customer returning and/or recommending the bran...

January 19, 2017

SOC 2: Why Security and Privacy Should be Your Top Priority

In an IT landscape riddled with uncertainty and network vulnerability, data privacy is imperative for your service organization, regardless of sector or industry. This Whitepaper will show you the benefits of teaming up with providers who are committed to complying with the SOC 2 trust princip...

June 17, 2014

Recognition Program Myths vs. Facts

During the consensus building phase of your recognition program development, you're bound to hear at least one stakeholder or committee member voice an objection that's both amusing and scary. Our whitepaper on the most common recognition program  myths will help you overcome these challen...

June 17, 2014

Contact centers move quickly – rewards must keep up [Video]

During times of increased call traffic, companies' contact centers can be highly active, keeping employees constantly busy. How can organizations impose recognition structures on those fast-paced environments? Hi, and welcome to the Xceleration blog. Employee reward and recognition programs...

August 8, 2017

Increase corporate success by having more fun [Video]

The happier and healthier employees are, the more productive and satisfied they are in their role. This is why creating a fun and entertaining environment is important for companies. Hi, and welcome back to the Xceleration video blog. Most workers spend the majority of their weeks at work. ...

February 25, 2017

Motivate sales team with personalized incentives [Video]

The success of a company hinges on the performance of its sales team – which is why making sure these employees stay motivated is essential. Hi, and welcome back to the Xceleration video blog. Different types of workers are motivated by varying rewards. By using a standard incentive program...

February 23, 2016

Increasing engagement with ongoing communication [Video]

An employee engagement program is only effective if team members participate – which is why managers must leverage advanced communication strategies. Hi, and welcome back to the Xceleration video blog. Efficient communication strategies are needed in any organization. To increase the rates ...

February 16, 2016